Shipping & Returns

Delivery Information

Missed Delivery

UK - If no-one is at the delivery address when your item is delivered, the Royal Mail postman will take it to the nearest sorting office where it can be collected. A card will be left at the delivery address explaining how the package can be collected.

Europe & RoW - Depending on the country, if no-one is available to sign for the item, then it will be retained by the postal administration for a subsequent delivery attempt or collection by the addressee.


Any item received by the recipient that is not to the required standard can be returned within 21 days. The item can either be exchanged or a full refund will be given.

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